FAQ

🛍️ Orders & Shipping

How long does delivery take?

We dispatch orders within 1–2 business days. Delivery typically takes 3–7 working days, depending on your location.

How can I track my order?

Once shipped, you’ll receive a tracking link by email or SMS. You can also track your order here.

Do you offer Cash on Delivery (COD)?

Yes, COD is available on select pincodes across India.

🔁 Returns & Exchanges

What is your return policy?

You can return or exchange your order within 7 days if the item is unworn and in original condition.

How do I request a return or exchange?

Submit a request via our Returns Portal or email us at support@shhade.in.

👕 Sizing & Fit

What fit are your T-shirts?

All our T-shirts feature a relaxed, oversized fit. Please check the size chart for exact measurements.

Can I exchange for a different size?

Yes, you can request an exchange within 7 days of receiving your order.

🧼 Product & Care

What fabric do you use?

We use 100% premium cotton—soft, durable, and breathable for all-day comfort.

How do I wash my T-shirt?

Machine wash cold, inside out. Do not tumble dry. Use mild detergent to extend life.

💬 Still Have Questions?

Reach out to us at shhadeofficial@gmail.com or DM us on @shhade.in — we’re happy to help!